PRIVACY POLICY

This Privacy Policy describes how joyinit.co.uk collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect a visitor or client's privacy.

Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies. Make sure you are following the legislation relevant to your activities and location. 

 

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@joyinit.co.uk to request deletion

How we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitors' personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How we use cookies and other tracking tools

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. The cookies are stored on your hard drive and will do no harm to your computer. If you wish you can change your own computers settings or firewall to disable cookies. You will still be able to use most of the features when these are disabled such as the shopping cart and purchasing items. 

Wix.com uses cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to our site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

Types of Cookies

In general, the cookies which are initially placed on our Wix website may be categorized as essential cookies. However, our website includes other types of cookies which might require specific settings.

Below are the cookies we have on our site:

Cookie Name                                              Purpose                                                    Duration                         Cookie Type

 

XSRF-TOKEN                                  Used for security reasons                                       Session                            Essential
hs                                                     Used for security reasons                                       Session                            Essential
svSession                                 Used in connection with user login                              2 years                              Essential
SSR-caching                     Indicates the system from which the site was rendered      1 minute                           Essential
_wixCIDX                                 Used for system monitoring/debugging                        3 months                          Essential
_wix_browser_sess                Used for system monitoring/debugging                        session                            Essential
consent-policy                          Used for cookie banner parameters                            12 months                         Essential
smSession                              Used to identify logged in site members                        Session                            Essential
TS*                                         Used for security and anti-fraud reasons                         Session                            Essential
bSession                              Used for system effectiveness measurement                   30 minutes                      Essential
fedops.logger.sessionId         Used for stability/effectiveness measurement              12 months                        Essential
wixLanguage                           Used to save user language preference                       12 months                      Functional

More information about cookies can be found at: http://www.allaboutcookies.org/ 

http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

http://www.google.com/support/chrome/bin/answer.py?answer=95647

http://support.apple.com/kb/PH17191?viewlocale=en_US&locale=en_US

https://support.apple.com/en-us/HT201265

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How can our site visitors withdraw their consent

If you don’t want us to process your data anymore, please contact us at info@joyinit.co.uk 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@joyinit.co.uk